Custom software / EU

Replace scattered spreadsheets
with one operations tool.

I build custom CRM and operations tools for small teams. The €250 process audit gives you a fixed scope; a working prototype follows within five business days.

The problem

When the process is split, work gets missed

The same request is entered twice

A customer writes an email, someone copies it into a spreadsheet, and another person checks chat for the context. The record starts to drift before anyone acts on it.

Nobody can see the next action

Ownership and status live in comments, inboxes or one person's memory. A delay is only visible when a customer asks what happened.

If the team already works in a CRM, I connect the workflow there. When a request needs its own review and approval flow, I build a small workspace for that step.

Work

Selected projects

Internal toolEdTechAI-assisted archive

Work Archive

A private archive for an English teacher's seven Telegram groups. It imports lesson history, transcribes voice and video notes, and creates a topic and short summary for each lesson day.

The teacher searches one interface instead of rereading chats. Original messages, links and lesson materials stay attached to the result.

React · TypeScript · FastAPI · SQLite · Telegram API · Azure Speech · OpenRouter · Docker

Interactive demo

Try the operations workspace

Switch between a lead, an invoice and a support request. Review what the automation prepared and make the final decision.

  1. 01Item received
  2. 02Data extracted
  3. 03Rules checked
  4. 04Action prepared
  5. 05You decide
  6. 06Record updated

Services

What I build

Internal tools and CRM

Custom CRM and internal tools for teams that have outgrown a shared spreadsheet: records, roles, history and a real database.

Pricing and delivery

From the audit to handover

01 · Start here

Process audit

Three to five days going through the process with the people who run it. You get a written plan, a fixed scope and a fixed price.

€2503–5 days
03

Product build

Billing, multi-tenancy, custom domains or other product infrastructure.

From €9,0002–4 months

The audit is credited toward the build. You work directly with me, and hosting, billing and production credentials stay in your accounts. Every build includes three months of warranty and a full handover: repository, documentation and credentials. Monitoring, fixes and small changes after that run on a monthly plan from €150 — optional, and nothing in the handover depends on it.

Fit

Good fit

  • A team of 5–100 people repeats the same operational work
  • The process is split between spreadsheets, inboxes and chat
  • Off-the-shelf software does not fit the process
  • You want the code and infrastructure in your accounts

Not a fit

  • You only need one simple Zapier connection
  • The project requires a large delivery team
  • The lowest bid is the main requirement
  • You want a managed platform with no infrastructure responsibility

About

Elias Lavrentyev

About Me

I'm Elias Lavrentyev, a software engineer with 7+ years of experience. I design and build custom internal tools, automation and customer platforms for small teams. Clients work directly with me throughout the project, from mapping the process and data model to deployment, documentation and handover.

I also run an online English school and use the software I build there. It means I see operational problems from the owner's side too: teacher workload, missed follow-ups, access to data and the small exceptions that make a process hard to automate.

FAQ

FAQ

What happens in the audit?

The audit takes three to five days. I map the current process with the people who run it, then give you a written plan, fixed scope and fixed price. The €250 fee is credited toward the build.

How long does it take?

The audit takes three to five days. A working prototype follows within five working days of it. From there, an automation with an interface takes 4–8 weeks, and a full product two to four months.

What do I own?

You have the repository, documentation and credentials from day one. Another developer can continue the work without starting over.

Where does my data live?

On your own infrastructure, or on a server registered in your name. EU by default — Frankfurt or Helsinki.

What happens after launch?

Three months of warranty: if what I built doesn't do what I agreed to build, I fix it at no charge, and questions are answered the same business day. After that, monitoring, fixes and small changes run on a monthly plan from €150. The repository, documentation and credentials are yours either way.

Contact

Describe your process

Tell me what your team still does by hand, where the information comes from and what should happen next.

I reply by email, within one business day.